First, if you have a need to consider refunds and returns, you likely ordered a product from us. Which means we owe you a “thank you!” Nothing makes us happier than a legion of happy hypen customers, and as such we promise to do our very best to deliver an amazing product and customer experience.

You may cancel an order at any time prior to shipment.

Any returns must be within 14 days of purchase, item must be in the original condition, and all tags must be intact. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please allow for a period of 14 days for us to process the refund.

🛑 No returns allowed on any Final Sale Items 🛑

If you need to return an item please contact us at queentati3@gmail.com with your order number

Customer is responsible for any additional shipping costs. Return lables will not be provided. We will only pay the shipping return costs if the return is a result of our error(you received an incorrect or defective item)